Terms & Conditions
OUTSOURCING HIVE – TERMS OF SERVICE AGREEMENT
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Outsourcing Hive only grants use and access of this website, its products, and its services to those who have accepted its terms.
Outsourcing Hive reserves the right to update and change the Terms of Service at any time without notice. All new updates, features, and amendments that enhance the current Service, including the release of new features and resources, shall be subject to the “Terms of Service”. Continued use of the Service after any such changes shall constitute your consent to said changes.
• TERMS AND CONDITIONS
A sign up with Outsourcing Hive allows you a single hire for Virtual Assistant (VA) position. All VA hiring conditions including job description should be finalised before sourcing steps begin. Once sourcing starts, no changes can be made.
Upon sign up, you agree that all the information you provided, and will provide as you use our services, are complete and accurate.
- CONTRACT COMPLETION
- For VIP Package, Outsourcing Hive services are officially complete once you hire your VA.
VIP Plan users/holders are guaranteed a “second batch” of applicants without additional charges if first VA hired does not perform satisfactorily*, resigns or goes AWOL within 6 months from official start date.
*Satisfactory performance should be based on metrics initially set and communicated to the VA. Details must be sent to Outsourcing Hive for documentation.
- For Professional Package, services are officially complete once the applicants’ information and all documents stated included in this plan have been sent. Any screening or interview process is not included.
- For Basic Package, services are officially complete once the applicants’ information are provided. All other additional steps related to the VA are not part of the plan and will be your responsibility.
*TRAINING, MANAGEMENT, AND PAYMENT TO THE VA ARE NOT PART OF ANY OF OUR PLANS.
• SECOND BATCH REQUEST (VIP PACKAGE)
Outsourcing Hive guarantees to send a “second batch” of applicants with no extra cost in the event that none meets your requirements/expectations in the Final List of applicants.
Services will be considered final and complete after the second batch of applicants are sent. Hiring results from the second batch will be dependent on your decision and Outsourcing Hive will not be held accountable if none is hired. No refund will be granted. Also, the 6-Month Guarantee will no longer apply once you request for a second batch.
Prices for services offered may change at any time, and the Services do not provide price protection or refunds in the event of a price reduction or promotional offering.
• REFUND REQUESTS
Outsourcing Hive follows a strict no-refund policy.
If a client postpones hiring of VA after signing up and no work was started on our end, client will be granted a full refund minus any process fee incurred.
- ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel subscriptions if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
- THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
- LIABILITY LIMITATIONS
Unless otherwise agreed in a separate writing between the parties, in no event shall Outsourcing Hive, be liable for the conduct of the people it helps to find work.
By using our service to find a VA for your business means that you fully understand and agree that you will work directly and independently with them without involving Outsourcing Hive.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied.
In no case shall Outsourcing Hive, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Outsourcing Hive is not liable for any damages that may occur to you as a result of your misuse of our website.
Notwithstanding anything contained herein, in no event shall any party hereto be responsible or liable for special, indirect, or consequential loss or damage of any kind whatsoever (including, but not limited to, loss of profit) irrespective of whether such party has been advised of the likelihood of such loss or damage and regardless of the form of action.
Outsourcing Hive does not represent or guarantee that your system will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, when you access the website, and Outsourcing Hive disclaims any liability relating thereto.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
- ENTIRE AGREEMENT
Outsourcing Hive’s failure to enforce at any time any provision of this Agreement shall in no way be construed to be a waiver of such provision or of any other provision hereof.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
- FORCE MAJEURE
In no event shall the Trustee be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control.